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Shipping Clerk/ Customer Service in Benicia, CA at TPS Family of Companies

Date Posted: 10/31/2018

Job Snapshot

Job Description

Global Distributor of pipes, valves, fitting products has a full time need for an Administrative Support  person to assure business transaction-related processes are accurate and complete by handling the following:

  • Locating and pulling Mill Test Reports for Hub material using proprietary  software, Document Library, and the internet
  • Typing bills of lading, routing motor, air and quick delivers freight and calling carriers for pick up Count, file and log pick tickets

 Maintain highest standards of customer service by:
  • Researching information for internal and external customer; Learning new business processes and office procedures as required and serves as a resource to others
  •  Maintaining quality and professional standards with customers, vendors, other branches and departments 
  • Maintaining confidential information pertaining to pricing and customer issues

 Facilitate and coordinates productive communication by:
  •  Answering incoming phone calls and routing to the appropriate person
  •  maintaining confidential information pertaining to pricing and customer issue
  •  Establishing and maintaining files
  •  Promote a safe workplace by visibly participating, encouraging and considering safety in every aspect of daily activity 

Job Requirements

  • High school diploma or a GED (General Education Degree) or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work
  •  Ability to learn  Company Specific software and other systems and working knowledge of standard PC software (Word, Excel or Outlook)
  •  Strong organizational and time management skills
  •  Data entry or keyboard experience and /or training 
  •  Ability to work scheduled and unscheduled overtime as requested; may work different shifts as required by the location.