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Client Management in Valencia, CA at TPS Family of Companies

Date Posted: 7/12/2018

Job Snapshot

Job Description

The Client Management Associate (CMA) is the inside member of an integrated sales team who works in partnership with field sales personnel to sell product, while coordinating financial coverage benefits to our clients.  In this role, the CMA will spend a significant amount of time on the phone fostering strong relationships with new patients, healthcare providers, insurance companies and sales representatives.  In addition to acting as the primary inside customer contact, the CMA will also be responsible for working with field sales representatives to manage required documentation and guiding patients, physicians, and therapists through the process of obtaining our therapies.  The CMA understands the company’s vision and mission linked to direct application of methods and plans to accomplish the sales strategy.

Job Requirements


Bachelor’s degree or an equivalent combination of education and experience. 

Two years experience in sales/inside sales, preferably medical device.

  • Solid knowledge of MS Word and Excel.

  • Healthcare billing knowledge a plus.

  • Strong problem-solving skills and customer service skills required.

  • Presents written information in a clear, concise and grammatically correct manner.

  • Ability to multi-task and perform in a team orientated environment.

  • Excellent interpersonal, oral and written communication skills.

  • Previous experience and demonstrated success working in a high paced, goal driven, and results orientated environment.

  • Strong organizational skills, self managed, and goal oriented.

  • Time management skills critical to success.

  • Easily identifies reasons for problems, decision making skills, with effective solutions.

  • Strong and effective consultative selling skills, using effective negotiating abilities.