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Customer Advocate in San Diego, CA at TPS Family of Companies

Date Posted: 9/29/2018

Job Snapshot

Job Description

Expand your customer service skills and grow your professional career.

We need people who have a growth mindset, a positive attitude, and a want to help others.

Experience making inbound and outbound calls are a plus, however, this company is investing in you! Experience is not required. The customer service specialist will have 1-2 weeks of paid training in order to expand your skills and toolbox!

Some call center environments have you cold calling or making sales. This position is strictly customer service!

Along with training, you are also given guidelines on how to handle situations. This company wants you to be as happy as the customer and truly invests in their employees!

*Interviews start immediately!

*Temp-to-hire position! Pay ranges from $13.50-$16. Room for continued growth.

*Your Keys to Success

1. The want to help solve problems with/for other people

2. Excellent listening skills

3. Computer skills

4. Ability to read from scripts

5. Positive outlook

Job Type: Full-time

Job Requirements

Requirements: 

  • Demonstrate high level of Customer Service skills and professionalism 
  • Resolve member complaints accurately and timely 
  • Data entry 
  • Follow management directives/procedure
  • Review informational material/ continuous growth and training
  • Manage a high volume of inbound call 
  • Maintain a winning attitude

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