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Account Coordinator in Los Angeles, CA at TPS Family of Companies

Date Posted: 5/5/2018

Job Snapshot

Job Description

Account Coordinator will oversee the managed program for company account stores and the related fabricators sub contractors. This is a hybird customer service and data entry role, with former being of greater emphasis. 

  • Data Accuracy: ensure data imported into system (Portal and Oracle) is complete and accurate 

  • Material Deliveries: Coordinate slab shipments to to accounts fabricators 

  • Consignment inventory management: ensure consignment inventories are fully stocked, reported inventory management

  • Account Receivables: Monitor accounts stores AR aging to ensure fund are collected in accordance with established payment terms

  • Issue resolution: manage an array of issues surrounding the custom countertop process

  • Receiving issues from stores and fabricators, identifying the appropriate corrective action, and seeing through resolution to customers satisfaction.   

  • Product knowledge training: occasional travel to accounts stores for employee training sessions

  • Other miscellaneous: this is a diverse role with ever-evolving responsibilities, requiring a willingness to take on new, challenging tasks as they arise    

Job Requirements

  • Excellent communication skills, both written and verbal 

  • Detail oriented with strong organizational skills 

  • Able to multitask and prioritize numerous concurrent task 

  • Customer service experience 

  • Oracle or other ERP system experience 

  • Proficient in Microsoft Excel